Privacy Policy

Healing Grounds Counseling is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, and communications.

I. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address

  • Appointment Information: Scheduling details, intake forms, and related communications

  • Communication Preferences: Including consent to receive SMS text messages

  • Website Information: IP address, browser type, and general website usage data collected through cookies or analytics tools

  • Health Information: Information you voluntarily provide that is relevant to counseling services, collected in accordance with applicable laws (such as HIPAA)

II. HOW WE MAY USE AND DISCLOSE INFORMATION ABOUT YOU:

We use your personal information to:

  • Provide counseling and related services

  • Schedule, manage, and confirm appointments

  • Communicate with you regarding services, updates, or administrative matters

  • Send appointment reminders or service-related messages via SMS, email, or phone (with your consent)

  • Improve our website, services, and client experience

  • Comply with legal, ethical, and regulatory obligations

III. Sharing of Personal Information

We respect your privacy and limit sharing of personal information.

We may share personal information only with:

  • Licensed clinicians or staff involved in your care

  • Service providers who help us operate our business (such as scheduling software or secure record systems), and only as necessary

  • Legal or regulatory authorities when required by law

SMS consent is not shared with third parties or affiliates.
Your consent to receive SMS messages is used solely for communication from Healing Grounds Counseling.

We do not sell, rent, or trade your personal information.

IV. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Request corrections to your information

  • Request limitations on certain uses or disclosures

V. SMS Terms & Conditions

Healing Grounds Counseling

By opting in to receive SMS/text messages from Healing Grounds Counseling, you agree to the following terms and conditions:

Program Description

Healing Grounds Counseling may send SMS messages related to appointments, scheduling, reminders, and other practice-related communications.

Message Frequency

Messaging frequency may vary.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by texting:

STOP

After opting out, you will no longer receive SMS messages unless you choose to opt in again.

Help and Support

For assistance, text:

HELP

Or visit our website at:
https://www.healinggroundstx.com/

Privacy

Your privacy is important to us. Please review our Privacy Policy at:
https://www.healinggroundstx.com/privacy-policy